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Career Opportunities

Wealth Building Case Manager

FLSA STATUS: Exempt

REPORTS TO:  Program Director

Please send your resume and list of references to Chamain.moss-torres@cdcoftampa.org

GENERAL PURPOSE AND POSITION DESCRIPTION:

The Case Manager will work with adults age 18+ who reside in zip codes 33603, 33610 and 33619. The Case Manager will assist participants in developing an individual plan, enrolling in education and training programs, obtaining employment in a demand industry that offers a competitive wage and attaining affordable housing.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

 

  • Provide direct client services to the community by the prescribed methodology; may perform crisis intervention, and advocacy to meet various socio-economic needs in a variety of community settings to improve client situations and restore self-sufficiency.

  • Conducting and documenting triage and fact-finding interviews in order to assess basic and long-term household needs and identify services best suited to address concerns, information and referral activities, warm referral and assistance with navigation of local system of care, financial assistance, and community resource linkage.

  • No less than monthly, face-to-face contact with the individual or family, with more frequent contact as needed. 

  • Monthly review of goals and success toward achieving them with the client and identification of changes that may be needed, to include revision of the written plan.

  • When issues are identified in a household, taking steps to proactively address solutions and implement those in order to help keep the client on track toward goals.

  • Document client case records accurately and in a timely manner following protocol by entering data into the database system, writing comprehensive case notes, case management plans, reports, and other pertinent information used to document contacts, resources used, and client needs in conformance with local, state and federal guidelines.

  • Determine eligibility for financial assistance funds following program guidelines

  • Complete formal evaluation of financial assistance and stability of family. This includes an ongoing assessment of needs throughout the life of the case and follow-up to case closure to measure longer term stability.

  • Complete customer satisfaction surveys as required.

  • Complete and submit required reporting information timely and as required.

  • Complete and submit appropriate case logs timely and as required.

  • Facilitate professional workshops and educational instruction curriculums identified as required by funders, and to enhance quality of services provided.

  • Attends all required training and engages in other training curricula and activities mutually agreed to with the supervisor that enhances ability to perform duties of this position. 

  • Perform such other duties as may be assigned by the supervisor.

  • Case manager will be responsible for maintain ongoing communication with other community agencies who are providing case management and household supports in order to effectively coordinate services on behalf of the client.

 

KNOWLEDGE, SKILLS AND ABILITIES:

  • Knowledge of case management skills

  • Knowledge of and comply with the policies, procedures, and goals of the Agency and our collaborative partnership projects.

  • Knowledge of Windows based computer operating system

  • Knowledge of community resources

  • Ability to collect and evaluate data

  • Ability to communicate effectively verbally and in writing

  • Ability to document case records and client contacts accurately

  • Ability to work independently

  • Ability to establish and maintain effective working relationships with others

  • Ability to problem solve and make decisions independently

  • Ability to organize and prioritize work.

  • Ability to prepare narrative reports, relating to clients, contracts, and grants.

  • Skill in dealing with social service clients under stressful situations

  • Must be able to work independently identify risk factors regarding safety.

 

TRAINING, EXPERIENCE AND EDUCATION:

  • Bachelor’s degree in mental health or social services field and a minimum of one year case management or service referral experience.

  • High School diploma and seven years of case management or service referral experience.

  • Knowledge of wraparound services, case planning, trauma informed care principles, and crisis intervention skills required. 
     

LICENSES AND CERTIFICATIONS/OTHER SKILLS AND QUALIFICATIONS:

  • Valid State of Florida Driver License

  • Must possess and maintain a valid Florida driver’s license with no record of criminal driving offense of license suspension.  

  • Must possess means of providing job related transportation and show proof of required insurance. Must be insurable under CDCs current auto insurance policy.

  • Must be able to work flexible hours, including evenings and weekends.  

  • Must successfully complete and maintain FDLE clearance, Federal background and state criminal background checks, and sexual predator screening.

 

 

PROFICIENCIES:

  • Computer fluency in the following applications:

    • Microsoft Office 365, including, but not limited to:

      • Outlook

      • Word

      • Excel

      • PowerPoint

      • Publisher

 

PHYSICAL DEMANDS

  • Ability to stand for protracted periods of time on an infrequent to minimal basis.

  • Ability to walk moderate distances on an infrequent to minimal basis.

  • Ability to sit for prolonged periods of time daily.

 

 

WORKING CONDITIONS

Minimal or limited exposure to non-weather conditions, as in a business office environment. Exposure to moderate noise such as a business office with computers and printers and light traffic. Minimal or limited exposure to very loud noise from crowds as during public engagement and civic events.

 

This position description sets forth the principal duties, responsibilities, knowledge, ability, skills, and effort required to perform the essential functions of this job, as well as the position’s reporting relationships and the physical conditions under which the work must be performed. This position description may be modified from time to time to reflect the actual duties of the position.

 

 

CDC of Tampa, Inc. is an Equal Opportunity Employers (EOE) in compliance with the laws and regulations set forth in the following EEO is The Law Poster.

 

www.dol.gov/ofccp/compliance/posters/pdf/eeopost.pdf

 

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, marital status, protected status, or disability.

[EOE AA M/F Vet/Disability]

Job Developer

FLSA STATUS: Hourly

REPORTS TO:  Workforce Development Center Director

Please send your resume and list of references to david.jones@cdcoftampa.org

GENERAL PURPOSE AND POSITION DESCRIPTION:

The Job Developer is responsible for recruitment of employer partners and career placement assistance
of students. Recruitment and placement is specific to Workforce Development Center programs to include Job Readiness/Employability Skills, Introduction to Green Construction, Customer Service/Call Center, the CDL Preparation program, the Compressed Natural Gas (CNG), and any other program as described in the Tampa Vocational Institute (TVI) catalog. The Job Developer will participate in community programs and events on behalf of the Workforce Development Center.


ESSENTIAL DUTIES AND RESPONSIBILITIES:

  • Ensure that student recruits and referrals are provided full service information on all resources at the CDC of Tampa and are tracked and linked to outcomes, including completion of training programs and employment and job retention data.

  • Evaluate applicants experience, education, training and skills to match with employers’ needs.

  • Develops specific job opportunities that match the participants’ skills, work experience, related training and interests.

  • Screens and matches participants with employment opportunities based on their skills, work experience, hobbies and interests.

  • Maintain relationships with existing employers and establishes relationships with new employers who are willing to hire participants.

  • Establish and maintain relationships with organizations that provide tuition and training vouchers for students.

  • Conducts reviews of existing participants in database on a regular basis to evaluate employer demand and usage of CDC services and determines how best to improve and/or leverage relationship to meet placement objectives.

  • Visit High Schools, Adult Education Centers, Career Counselors and Community
    Associations such as churches and non-profit organizations to recruit students for classes and training offered in Workforce Development Center.

  • Distribute resource materials for student recruitment and programs established by the Workforce Development Center.

  • Identifies and develops a strategic service plan that serves both the employers’ hire and ongoing placement needs.

  • Acts as the liaison among employers, the CDC program and community partners.

  • Achieves weekly, monthly, quarterly and annual placement goals as prescribed and in accordance with contractual outcomes.

  • Performs other miscellaneous job-related duties as assigned by managing director.

KNOWLEDGE, SKILLS, AND ABILITIES:

  • Excellent written and verbal communication skills, public speaking, and computer skills

  • Time management and multitasking abilities a must

  • Ability to forecast effectively for planning

  • Ability to meet punctuality and timely attendance standards and work deadlines

  • Ability to interact with staff at all levels of the organization and to understand and work successfully with organizational dynamics.

  • Ability to work in a fast paced, highly productive environment with potential with changes in priority and direction

  • Ability to demonstrate strong judgment and problem-solving skills

  • Ability to maintain confidentiality

 

EDUCATION AND/OR EXPERIENCE:

  • A bachelor’s degree from a college or university and at least one (1) year of professional experience in case management, preferably in a non-profit environment.

  • Sales/customer service background

 

LICENSES AND CERTIFICATIONS/OTHER SKILLS AND QUALIFICATIONS:

  • Valid State of Florida Driver License

 

PROFICIENCIES:

  • Computer fluency in the following applications: Microsoft Office 365, including, but not limited to:

  • Outlook

  • Word

  • Excel

  • PowerPoint

  • Publisher

 

PHYSICAL DEMANDS:

  • Ability to stand for protracted periods of time on an infrequent to minimal basis.

  • Ability to walk moderate distances on an infrequent to minimal basis.

  • Ability to sit for prolonged periods of time daily.

 

WORKING CONDITIONS:
Minimal or limited exposure to non-weather conditions, as in a business office environment. Exposure to moderate noise such as a business office with computers and printers and light traffic. Minimal or limited exposure to very loud noise from crowds as during public engagement and civic events. This position description sets forth the principal duties, responsibilities, knowledge, ability, skills, and effort required to perform the essential functions of this job, as well as the position’s reporting relationships and the physical conditions under which the work must be performed. This position description may be modified from time to time to reflect the actual duties of the position.

 

CDC of Tampa, Inc. is an Equal Opportunity Employers (EOE) in compliance with the laws and regulations set forth in the following EEO is The Law Poster.


www.dol.gov/ofccp/compliance/posters/pdf/eeopost.pdf

Qualified applicants will receive consideration for employment

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